FAQ - Frequently Asked Questions
Screen protectors are available in different forms and qualities - as display foils, as flexible glass or as glass foils (hard glass or bulletproof glass). In order to answer the most important questions about screen protectors in a condensed form, we have summarized them as FAQ - Frequently Asked Questions. If you have any further questions, you easily can contact us.
Display protection guide
Frequently asked questions and their answersQuality
How many protective films are in one package?
3-pack? 5-pack? 24-pack? How many sheets are in a package?
Due to the high quality of the protective films, only one film per display is delivered in the retail packaging. This means that if the device has two displays, two precisely fitting films of very high quality will also be delivered. The illustrated instructions for mounting the films on the display, as well as a wet and dry cleaning cloth for cleaning the display before starting the installation, are also included.
Neoxum relies on recyclable cardboard and paper packaging that optimally protects the display protection films during transport. We place great importance on sustainability , and for this reason, we are also naturally affiliated with the Dual System, meaning we have already paid for the recycling of the packaging of the professional protective films and the films themselves. You can thus contribute the packaging to the paper cycle through general paper and cardboard collection points. Even after years of use, the best films will eventually wear out. You can then confidently contribute the films to plastic recycling. We consciously avoid annoying, environmentally harmful, and difficult-to-open plastic outer packaging.
Mounting of display films
Neoxum protective anti-glare, as well as ultra-clear display films are delivered with detailed and illustrated installation instructions. If you follow these instructions, the application is very simple and can be done by non-professionals without any problems. It is recommended that a second person helps with the application of a large display film (from about 22-24 inches display diagonal) (if you don't have any practice). A low-dust room is recommended for the installation.
Furthermore, one should allow some time (2-4 minutes).
Installation video Neoxum screen protector
Applying a Neoxum screen protector is very easy. The most important step is cleaning the display beforehand. This removes fingerprints and dust. The installation of the screen protector itself is carried out according to the described principle:
- Place the film on the display to check the size and shape.
- Die Trägerfolie nach hinten unten wenige Zentimeter abziehen. Dabei darauf achten, dass die Silikon Haftfläche nicht nach oben zeigt. Es soll ja kein Staub auf die Silikon Haftfläche gelangen.
- Die Schutzfolie nun an einer Kante (wir empfehlen in der Regel die kurze Seite/Kante) auf das Display anlegen und darauf achten, dass die Kanten der klaren, antireflektierenden oder anti bakteriellen – anti viralen Displayfolie parallel zur Displaykante ausgerichtet ist
- Now bring the silicone adhesive layer into contact with the display surface and establish contact = adhesion.
- Carefully pull the backing film out towards the back and smooth it down with the other hand. Smooth from the inside out to remove air bubbles.
- Enclosed air bubbles can be easily smoothed outwards, as shown in the video.
Technical information
How many protective films are in one package?
3-pack? 5-pack? 24-pack? How many sheets are in a package?
Due to the high quality of the protective films, only one film per display is delivered in the retail packaging. This means that if the device has two displays, two precisely fitting films of very high quality will also be delivered. The illustrated instructions for mounting the films on the display, as well as a wet and dry cleaning cloth for cleaning the display before starting the installation, are also included.
Neoxum relies on recyclable cardboard and paper packaging that optimally protects the display protection films during transport. We place great importance on sustainability , and for this reason, we are also naturally affiliated with the Dual System, meaning we have already paid for the recycling of the packaging of the professional protective films and the films themselves. You can thus contribute the packaging to the paper cycle through general paper and cardboard collection points. Even after years of use, the best films will eventually wear out. You can then confidently contribute the films to plastic recycling. We consciously avoid annoying, environmentally harmful, and difficult-to-open plastic outer packaging.
Mounting of display films
Neoxum protective anti-glare, as well as ultra-clear display films are delivered with detailed and illustrated installation instructions. If you follow these instructions, the application is very simple and can be done by non-professionals without any problems. It is recommended that a second person helps with the application of a large display film (from about 22-24 inches display diagonal) (if you don't have any practice). A low-dust room is recommended for the installation.
Furthermore, one should allow some time (2-4 minutes).
Installation video Neoxum screen protector
Applying a Neoxum screen protector is very easy. The most important step is cleaning the display beforehand. This removes fingerprints and dust. The installation of the screen protector itself is carried out according to the described principle:
- Place the film on the display to check the size and shape.
- Die Trägerfolie nach hinten unten wenige Zentimeter abziehen. Dabei darauf achten, dass die Silikon Haftfläche nicht nach oben zeigt. Es soll ja kein Staub auf die Silikon Haftfläche gelangen.
- Die Schutzfolie nun an einer Kante (wir empfehlen in der Regel die kurze Seite/Kante) auf das Display anlegen und darauf achten, dass die Kanten der klaren, antireflektierenden oder anti bakteriellen – anti viralen Displayfolie parallel zur Displaykante ausgerichtet ist
- Now bring the silicone adhesive layer into contact with the display surface and establish contact = adhesion.
- Carefully pull the backing film out towards the back and smooth it down with the other hand. Smooth from the inside out to remove air bubbles.
- Enclosed air bubbles can be easily smoothed outwards, as shown in the video.


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